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Transport FAQs & Travel Options


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Transport

General information

We are able to offer a range of regional flight options and private express transfers to selected resorts in Europe and North America. As these are subject to availability early booking is recommended.

Please bear in mind all travel arrangements including routings, timings, aircraft type and arrival airports/stations are provisional until confirmed on your itinerary and may change after this due to circumstances beyond our control.

Carriers and/or airports, port authorities and other competent authorities may make decisions resulting in delays, changes of route, of departure/arrival airport and rescheduling. When this occurs we are not consulted and we cannot accept liability for such decisions as they are for operational reasons.

To maintain low prices and offer a variety of regional flight options, where necessary we share flights, transfer coaches and/or Reps with other operators. Occasionally this means an earlier or later departure.

Skiworld reserve the right to substitute airlines/aircraft and make necessary changes to your travel arrangements including a change of transport method in a force majeure situation.

If we need to book transport specifically for your holiday (i.e. we have sold our allocation or you require a tailor-made option), or you wish to book transport only, you must provide a credit card authority and agree to pay the full cost before we can request the transport.

What do I need to know about flights?

Our holidays include flights unless otherwise stated. We package our holidays with 4 types of flights: charter, scheduled on which we have a fixed allocation of seats, no-frills (Easyjet for example or any airline charging extra for hold baggage and not including any food/drink) and scheduled where we buy seats on an ad hoc basis and time depending on guests’ requirements.

If you choose to fly from a different airport, on a different day or with a different airline, or to allow a desired stop-off, you may have to a pay a supplement. This will be detailed at the time of booking. The availability of the transport seats and accommodation is limited. Once our allocation (on scheduled flights for example) has been filled, we may have to purchase more capacity and this may even be on the same flight. If this is the case the advertised prices/supplements may not apply (and a higher rate of ski/board carriage may apply) as we may not be able to obtain the same favourable rates or the same booking class (even within economy). If this is the case we will inform you at the time of booking.

In some instances, accommodation or routes for certain holidays may only be available on flights with extra charges. This may be because the accommodation is only available on certain days or onward connections may restrict choices of dates or times of travel. You will be advised of this at the time of booking.

In accordance with EU Regulation 2111/2005 we are required to advise you of the actual carrier operating your flight/connecting flight/transfer. We do this by listing carriers to be used (or likely to be used) on our website.

Please note that all flight times are provisional until you receive your tickets or itinerary. The carriers may have changed flight times since you made your holiday booking. Please check your final documents as soon as you receive them, in particular that guests titles, initials and names are correct. Please inform the office immediately if you find an error.

What is the check-in process for flights?

The majority of our flight tickets are e-tickets which means we submit names and passenger details to airlines in advance. This is why it is extremely important that the details you provide us with match those on your passport. If this is not the case you may not be able to travel.

For flights within Europe, please go to the relevant check-in desk no later than 2 hours before departure.

If you are travelling on the following airlines, 'check in’ is at the airport, please take the itinerary we send you along with your passport to the relevant check in desk to receive your boarding pass.
  • British Airways
  • Titan
  • Norwegian
  • Vueling
Please note that there is currently no online check in available for any of these airlines.

easyJet - If you traveling on easyJet, we will provide you with a PNR on your final Itinerary, you can use this to check in online at Easyjet.co.uk.

jet2 - If you are traveling on Jet2, once the flight has been manifested you will be able to log into our Jet2 booking portal using your Skiworld Reference number and lead surname. Further details will be in your Itinerary.

Your luggage allowance will be detailed on your itinerary.

What do I do when I land in France?

Grenoble - If you are arriving into Grenoble, please pass through security and collect your bags. Make your way towards the airport exit and coach park. As you come through into arrivals you will be met by a Skiworld member of staff that will direct you to your transportation to resort. Your specific transfer info will be on your itinerary.
Geneva - If you are arriving into Geneva, please pass through security and collect your bags. Make your way towards the airport exit and coach park. As you come through into arrivals you will be met by a Skiworld member of staff that will direct you to your transportation to resort.

What should I know about Children and minors?

CAA regulations state that a child of 2 years or older (on the return date of travel) must have its own air seat and will otherwise be denied boarding by the airline. Children under 2 years (on the return date of travel) must sit on a parent’s lap and are not entitled to luggage allowance or catering on flights or seats on transfers unless these have been paid for.

Anyone aged under 16 must be accompanied by an adult aged 18 or over. Similarly, every infant must be accompanied by an adult aged 18 or over.

What if there are delays?

The vast majority of our departures leave on time, but occasionally delays occur which are beyond our control. We liaise with aircraft operators and our policy is to endeavour to ensure that any delay is as short as possible.

Please be aware that we are often not advised by scheduled airlines of delays to flights either internal or international. For guests travelling in the US or Canada on connecting flights please call our Area Manager (details on your itinerary) to inform them of any revised travel details.

If you are delayed, please be aware that the travel services we use are non-transferable so you should make sure you have ample time to get to the airport for your journey. Please remember to leave time for traffic delays and parking or reaching the terminal from the rail station. Your itinerary will advise which terminal your flight departs from. Should you miss the outbound flight, you are responsible for making your own way to your destination and onward to your booked accommodation. If this happens, please notify your airport representative in the USA or our London office immediately as our staff will be expecting you at your original arrival time. All scheduled airlines will cancel all onward and return flights if the outbound flight is not flown.

What else should I know?

Security:
Airports and airlines are still operating in accordance with the highest possible security requirements. All our flights will operate under the heightened procedures. Security controls at UK airports for transatlantic flights can be time consuming, particularly at peak times. Guests should check in at least 2 and a half hours prior to departure.

Smoking:
All scheduled airlines now operate a no smoking policy on flights. There is also a no smoking policy on all our transfers for the maximum comfort of our guests.

Pregnancy:
Airlines have different regulations regarding travellers in the advanced stages of pregnancy and may refuse to carry guests who will be more than 28 weeks pregnant on their return journey. A general guideline is to carry a doctor’s note signed within 7 days before your departure confirming that you are fit to travel.

Airport Terminals:
Your itinerary will show which terminal your flight departs from. However, please ensure you double check that this has not changed by checking-in online prior to departure where available.

What should I know about charter flights?

Our holiday prices are based on charter flights to Geneva, Grenoble, Friedrichshafen or Innsbruck – whichever has a nil supplement in the price grid on our website. We allocate a specific number of seats to each resort. This also applies to regional departures. Booking early ensures you have the full choice of all our flight routes.

Please note that it is not currently possible to check-in online for charter flights.

Pre-Booking charter seats:
This is available on some of our flights, please check with our ski specialists. Pre-booking your seats means that the airline will pre-allocate your seats so all those in your party who pre-book will be seated together. We cannot guarantee however that you will not be separated by an aisle. Exact seat numbers will be allocated at check-in. All members of your party who wish to be seated together must pre-book this service. Prices are from £15 each way per person.

Name changes:
Skiworld charter flights: If a change of name is requested within 10 weeks of departure or once the itinerary or ticket has been issued (whichever is the earlier) a charge of £50 will apply. Prior to 10 weeks a £35 charge will apply.

E-Tickets:
For all of our European flights you will be issued an itinerary only. E-tickets are arranged with the airline and a boarding pass will be issued at check-in on receipt of your itinerary. Where it is not possible to issue an e-ticket for late bookings, Skiworld reserve the right to charge a ticket on departure fee to cover the additional cost.

Baggage Allowance and skis or boards on charter flights: As this information may change, it is important you check your final information.

On our European charter flights, your baggage should comprise 1 suitcase or bag, weighing no more than 20kg in total and 1 piece of hand luggage weighing no more than 5kg. Any additional bag will be charged for even if the combined weight is under 20kg.

Skis and snowboards may also be carried if booked and paid for in advance. Space for ski/board bags on flights is limited so please book as early as you can as places are subject to availability. In line with all other major winter sports operators, we ask that you register your skis/boards with us at the time of booking. The cpst varies depending on the airline you are flying with, but starts at a cost of £40 per board or set of skis. If you do not pre-book, there will be a £50 per board or set of skis charge at the airport and we cannot guarantee that your equipment will be accepted.

These items also have weight restrictions. As these are subject to change please check your final information. Ski and Snowboard bags must contain 1 set of skis or 1 snowboard only and boot bags contain ski or snowboarding boots only (in case of delay or the necessity of offloading this equipment).

Please note that snowboard bags as well as ski bags count as oversized sporting equipment and must be paid for as board carriage, regardless of whether this is your only item of checked baggage.

Should your skis or board which have been pre-booked fail to travel on your flight, we will arrange for them to be forwarded to your resort at no extra charge.

IMPORTANT: It is increasingly the case that airlines are insisting that ski or snowboard boots or helmets can no longer be carried on as hand luggage and must be checked in as hold luggage.

What are scheduled flights?

Although scheduled airlines have guaranteed departure and arrival slots, delays can occur due to bad weather conditions or technical faults. In the case of substantial delays, most airlines will make provision for your wellbeing. In all instances, airline staff on the ground are best placed to address any problems and they therefore should be your first point of call. If you need advice or assistance, please call our duty phone (details on your itinerary).

If flight schedules should change after your documents are issued a new itinerary will be sent. The ticket will remain valid and will be updated by the check-in staff at the airport.

Please note: most tickets are non-changeable and non-refundable. If you cancel or amend your booking once tickets are issued, the appropriate amendment fee or cancellation fee will apply.

Tickets and Names:
All of our tickets are now issued as electronic tickets or ‘E-tickets’. Guests issued with an E-ticket will not receive a paper ticket but will receive an itinerary with their flight locator number.

Many forms of transport such as scheduled flights require that full names and dates of birth are supplied at the time of booking. They also have restrictions on changing names, dates etc. before and after tickets are issued. Should you request a change we may have to pass on any cost charged by the carrier which may involve repurchasing a new ticket at a higher cost. It is therefore important that names and dates of birth are supplied to us in writing at the time of booking.

If your flight has been booked with a no-frills carrier such as Easyjet, a further charge may be incurred. This will vary depending on the time the change is made. They make a minimum charge of £35 per sector plus the difference in airfare between when the booking was made and when it is being changed.

Online Check-In:
All of our transatlantic scheduled services and many European scheduled services provide online check-in via their own websites. This enables you to bypass the queues at the airport, pre-reserve your seats and print out your boarding pass. Once at the airport you can drop your bags to be tagged and proceed straight to security.To check-in online you will need the airline locator reference number, which will be on your itinerary and names of the guests flying, their dates of birth, nationality and passport details.

Online check-in generally opens 24 hours before departure and closes 2 hours before. Some scheduled services open their online check-in services much earlier – please ask one of our team. We highly recommend that you check-in online in order to confirm the details of your flights such as departure terminal and scheduled times.

Some no-frills carriers require you to check in and print off a boarding pass and will make a charge at the airport should you fail to do this. Please check your final information.

Hand Luggage:
We strongly urge all guests to restrict hand luggage to an absolute minimum required to complete their journey. For the latest advice regarding hand baggage restrictions, please check your final information.

Handling staff may ask you to check-in items of hand baggage and we would therefore ask you to remove essential items so this can be done with minimum inconvenience. We would also advise that you allow extra time than usual for check-in in case of any unforeseen delays due to security measures.

Baggage allowance and skis and boards on European scheduled flights:
With carriers such as Easyjet, your pre-paid allowance is 1 item of checked baggage weighing no more than 20kgs plus 1 piece of hand luggage no bigger than 50 x 40 x 20cm including wheels, which must fit comfortably into Easyjet’s baggage gauge. This is subject to change so please check or final information or call one of our ski specialists.

Do I get transfers?

Your itinerary will give full details of your transfer arrangements.

In some cases (tailor-made, short breaks and North American holidays) we may use scheduled transfer companies with set departure times. We always try and book you on a transfer as close as practicably possible to your arrival time although this is always subject to availability. This may mean a wait after your flight has arrived for the next scheduled transfer. At the beginning and the end of the season, there may be a longer wait for your transfer as our suppliers may reduce their services.

We also offer private transfers to most of our resorts – please enquire at the time of booking. These will be at a supplement and will of course be subject to availability. Generally the more people in your group the better value these are.

In these instances there may not be a member of the Skiworld team to meet you but your transfer company will be expecting you and in some cases meet you in arrivals with a name board. If your flight is delayed it is important to let a member of the Skiworld team or your transfer company know (details on your itinerary) so they can make alternative arrangements for your journey to resort.

European transfers:
We have provided approximate transfer times to your resort in this brochure and on the website. Please bear in mind that these are approximate as they cannot take into account prevailing weather, traffic conditions or the location and accessibility of your accommodation. This is especially true at peak dates such as New Year or February half term when other nationalities are also on holiday and therefore roads can be busy. Skiworld reserve the right to adjust the time of departure dependent on current and predicted conditions as well as local authority advice. This may mean a stop en route to the airport after the predicted areas of congestion.

It is also important to remember that in some cases we stop transfer coaches for a break or to change driver – this is more likely if flights or road journeys have been delayed. In order to keep prices low we sometimes need to combine transfers to and from resorts or you may need to change coaches at a transfer hub. Whilst we aim to keep waiting times as short as possible and minimise journey times, this may mean your waiting time is longer. Please also note that you may not always be accompanied by a Skiworld Representative. WCs on coaches: Please bear in mind that the cold weather may affect the WC on your coach despite our or our drivers’ best efforts, these may remain unavailable for your journey.

Children on coaches: coach companies are unable to provide child seats or booster seats. Should you wish your child to travel with one of these we advise you to bring your own although please bear in mind there is no guarantee it will fit the coach you are on. Infants under 2 years old are not allocated a seat on our coaches.

North American Transfers:
Due to the flexible nature of holidays to North America with multiple arrival days we cannot always have a Resort Representative or Manager at the airport for your arrival. Some transfers are organised from resort with local scheduled taxi and private coach companies who will have been given your flight arrival details. They will be expecting you. Full details of the arrangements of your holiday will be on your final information.

What are the different transfer types? (Europe)

Skiworld shared transfers
Skiworld shared transfers usually serve Skiworld’s own flights and you will be travelling with other Skiworld guests. So as to keep resort drop-offs and pick-ups to a minimum, there may be a change of coach en route. Guests will be met by a member of the Skiworld team at the arrival/departure airport or in resort. A member of the Skiworld team will be in contact in relation to the time and pick-up point for the return transfer.

Shared transfers
Shared transfers may be shared with skiers not travelling with Skiworld. Guests will either be met by a representative of the transfer company at the airport (look out for your name on a board at arrivals) or you will be directed to go to their desk at the arrival airport. If this is the case, details of who they are and where their desk is located will be on your itinerary along with your booking reference with them. There are likely to be drop-offs and pick-ups for the other guests on the transfer. Either the transfer company or a member of the Skiworld team will be in contact with respect to departure times and pick-up locations for the return transfer.

Private transfers
Guests who have booked a private transfer will have the transfer to themselves and their party, and will be the only drop-off and pick-up points on the transfers. Guests on private transfers will either be met by a representative of the transfer company at the airport (look out for your name on a board at arrivals) or will need to go to their desk at the arrival airport. If this is the case details of who they are and where their desk is located will be on your itinerary along with your booking reference with them. Either the transfer company or a member of the Skiworld team will be in contact with respect to departure times and pick-up details for the return transfer.

What are the different transfer types? (USA and Canada)

Shared transfers
Shared transfers may be shared with skiers not travelling with Skiworld. Guests will either be met by a representative of the transfer company at the airport (look out for your name on a board at arrivals) or you will be directed to go to their desk at the arrival airport. If this is the case, details of who they are and where their desk is located will be on your itinerary along with your booking reference with them. There are likely to be drop-offs and pick-ups for the other guests on the transfer. Either the transfer company or a member of the Skiworld team will be in contact with respect to departure times and pick-up locations for the return transfer.

Private transfers
Guests who have booked a private transfer will have the transfer to themselves and their party, and will be the only drop-off and pick-up points on the transfers. Guests on private transfers will either be met by a representative of the transfer company at the airport (look out for your name on a board at arrivals) or will need to go to their desk at the arrival airport. If this is the case details of who they are and where their desk is located will be on your itinerary along with your booking reference with them. Either the transfer company or a member of the Skiworld team will be in contact with respect to departure times and pick-up details for the return transfer.

How do the return transfers from resort to the airport work?

For those on Skiworld transfers, you will receive you departure information by text and email on Thursday night before departure. For check in and out times please see specific property information below. For those on shared or private transfers your transfer company will be in contact to confirm the time and location.

Please bear in mind that when transfer times are calculated they take into account that traffic may be heavy (on Saturdays in particular, or rush hours if going in or near cities), they are based on advice from transport authorities, roadworks and weather forecasts. Roads out of ski resorts and off the mountains are often bottle necks as they pass through tunnels or over bridges and are on smaller roads before they reach motorways. At peak times of the season, if your booked transport to the UK is missed, alternatives may be fully booked. So it is always best to ensure arrival in plenty of time for your return transport.

Anything else I should know?

Flight Reconfirmation:
Your outbound flight (and any onward same day connecting service) is automatically reconfirmed for you. Although most airlines now have a policy that states that reconfirmation of return flights is no longer necessary, we recommend that you check online to see if there have been any schedule changes to your service. Skiworld cannot be held responsible for any missed departures on a return journey due to flight schedule changes when guests are on a self-drive holiday.

Connections:
For flights to the US and Canada the connection times are booked in accordance with the airline’s recommended connection time depending on the airport through which you are transiting and the arrival and departure terminals. You must clear security at your first point of call in the US or Canada from the UK.

If you miss your connecting flight for any reason such as a delayed flight or increased security, the airline is responsible for arranging your onward travel to your final destination.

Conditions of carriage:
When you travel by air, water or on land, the relevant carriers Conditions of Carriage will apply to your journey. These will be incorporated into our contract with you. Your compensation in respect of death, injury, delay to travel and loss, damage and delay to luggage may be limited by these conventions (such as the Montreal Convention for travel by air and the Athens convention for travel by seas). Details of limits of liability and these conventions are on our website. In addition, copies of all such terms are available on request from us.

Personal property:
Guests are responsible at all times for their own personal documents, for their baggage, belongings and ski equipment whether hired or not. It is the responsibility of the owner to ensure that their property is taken from the point of arrival on to the transfer vehicle, from vehicle to vehicle at a transfer hub, and from the transfer vehicle to the accommodation and vice versa on departure.

Making your own travel arrangements:
If you are making your own travel arrangements and are staying in any of our European chalets you should arrive on the same day as our flight programme. If you are making your own travel arrangements and staying in one of our North American chalets or European self-catering apartments you must arrive on the day stated on your itinerary. No reductions can be given if you fail to arrive on the stated day. Please advise us of your estimated time of arrival.

What about train services?

The availability of seats on our train services is limited. Bookings at the advertised supplements are on a first come first served basis. Once our allocation has been filled, we will inform you of this. We will be pleased to make a booking on your behalf for the train service required (subject to availability) but we cannot guarantee that it will be at the advertised supplement.

Groups:
We will make every effort to seat groups together, however, with the Eurostar booking system it is not possible to guarantee this. Seating may be allocated in different carriages and different areas of the carriage. This is beyond our control. Seat allocations will be confirmed on your tickets.

Eurostar services:
All Eurostar services depart from St Pancras. Please note for guests’ comfort all services are non-smoking. Eurostar direct services stop at Ashford International but do not stop at Ebbsfleet International. Standard Premier seats are available on request and the supplement will be confirmed at the time of booking.

When travelling on the overnight service, departure from resort will be in the afternoon and guests will usually have time for a meal in Bourg St Maurice or Moutiers before the train departs later that evening. This is to ensure that regardless of weather and traffic conditions, guests reach their departure point in good time. If this train service is missed due to circumstances beyond our control, it is too late for guests to secure alternative means of transport to the UK that night.

Carriage of skis/snowboards on trains:
On Eurostar one set of skis or one snowboard per person is carried free.

How do the Eurostar tickets work?

Eurostar travellers will be provided with a PNR number on their itineraries. You can log on to the Eurostar website to change seats, find baggage allowances and either print your ticket or download the Eurostar app. When booking you can request seats, if and when these details become available we will contact you and the costs to switch (if applicable). Please note this does not guarantee availability for your requested seats.

What about car hire?

Conditions of car rental state the nominated driver must be at least 21 years old (there is a supplement payable locally for drivers under 25) with a valid full British Drivers License (an international drivers license is not required). A major credit card is needed as a deposit when you collect your vehicle.

Upgrades and Changes:
In the case of our holidays to North America, if you have not taken advantage of our preferential prepaid rates to secure the upgraded vehicle size of your choice, you will be offered the opportunity to do so locally (subject to availability). Please note that any upgrades or changes to car-hire packages which are negotiated locally will be subject to additional sales taxes (approx. 30%) all of which must be paid for locally. Please note that Skiworld are not responsible for any extra charges incurred.

Car Hire Vouchers:
If you have pre-booked car hire you must take your voucher with you as this is form of payment. Please treat this voucher as you would cash. If you cannot present a voucher at the car hire desk you will be required to pay for the hire car locally. No refunds will be given on unused vouchers.

Car Hire Prices:
Car hire is based on 4 people sharing unless otherwise stated. Supplements may apply when booking car hire with less than 4 passengers. Please also note that children do not count towards occupancy when hiring a car. All our quoted car hire prices include ‘Fully Inclusive’ cover (see below)

Fully Inclusive:
Collision Damage Waiver (CDW), State taxes/airport fees, personal accident insurance, $1,000,000 third party liability coverage, facility usage fee, ski rack, 1 named driver.

Alamo Gold:
We strongly recommend Alamo Gold which in addition to the above also includes up to 2 additional drivers and a tank of petrol

Caution Deposits:
A credit card security deposit is required when the car is collected in the name of the lead driver. The car hire company may obtain an authorisation against the card at this time of approximately $500 per week / $100 per day. Please make sure that you have a valid credit card with you.

Luggage:
We have indicated the approximate sizes of the cars available in North America on our website. The size of car you have booked will be detailed on your invoice. Please bear in mind that luggage space is limited and therefore pack with this in mind.

Your Licence:
You must be over 21 years of age to drive a hire car in North America. Drivers under 25 years of age will be charged a supplement locally. For driving in Canada or the States you do not need an International Driving Permit (IDP), as a full British Licence is accepted.

Driving:
Familiarise yourself with the route and any unusual elements of their highway code, e.g. right turns on a red light. All Alamo cars are automatic unless otherwise specified. Alamo offers a 24-hour roadside assistance on all of their rentals. Make sure you have been provided with all the relevant contact numbers and information from them before starting your journey. You will find driving directions and car hire vouchers enclosed with your travel documents. All car size upgrades and insurance packages must be pre-booked with Skiworld to secure the best rates. You will be required to leave a credit card imprint as a deposit when you collect your vehicle.


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Baggage Allowances

What should I know about baggage?

Baggage allowances vary according to the type of flight (charter, scheduled and no-frills) and indeed the carrier. Please check our website and/or your final information for the latest details. The information here is a guideline only. If the baggage allowance on any flight is exceeded there may be a charge for the excess or it may not be possible to load it on to the flight. If you intend on taking skis or a snowboard, it is important to discuss this at the time of booking as you may have to book and pay for these in advance for most flights, including scheduled flights; space is limited and on a first come first served basis. Please note that we have no liability for baggage whilst in the care of the airline. This is the responsibility of the airline and it is important that you check to make sure the terms of your insurance policy cover you adequately. NOTE: This information is subject to change. Please check airline websites or call Skiworld directly for the latest information

British Airways (Airline ID: 12)

You can find out more information by visiting British Airway's Baggage Policy

Feature Details
Hand Luggage 23kg - 56cm x 45cm x 25cm
Hold Luggage 23kg - 90cm x 75cm x 43cm
Small Underseat Item Yes
Ski Carriage Weight 23kg - 190cm x 75cm x 65cm (Must add at online check-in; price at time of booking)
Infant Allowance Extra bag for infant as part of adult's 23kg allowance
Infant Equipment 2 items free from collapsible pushchair, car seat, travel cot, baby back carrier
Weight Allowance Sharing No
Hold Luggage Split No
Ski Boots Rules Hand or hold luggage, as long as not an additional bag
Ski Bag Only Yes
Extra Weight Charges £65 per overweight bag
Extra Bags Yes - can be added at online check-in
Extra Legroom Yes - can be added at online check-in
Seat Selection Yes - can be added at online check-in
Extra Ski Carriage All ski carriage added when check-in online
Loyalty Points Yes - can collect Avios points (Bookings must be linked to account via BA website)

Easyjet (Airline ID: 14)

You can find out more information by visiting Easyjet's Baggage Policy

Feature Details
Hand Luggage 15kg - 45cm x 36cm x 20cm (under seat in front of you). Large cabin bags can be purchased online
Hold Luggage 23kg
Small Underseat Item Yes
Ski Carriage Weight 20kg
Infant Allowance No hold luggage, hand luggage - change bag 45x36x20
Infant Equipment 2 items free from collapsible pushchair, car seat, travel cot, baby back carrier
Weight Allowance Sharing Yes - as long as no one bag is over 32kg
Hold Luggage Split No
Ski Boots Rules Hand or hold luggage, as long as not an additional bag
Ski Bag Only No
Extra Weight Charges Yes - price variable at online check-in
Extra Bags Yes - price variable at online check-in
Extra Legroom Yes - can be added at online check-in (For charter - 14 days before departure)
Seat Selection Yes - can be added at online check-in (For charter - 14 days before departure)
Extra Ski Carriage Yes - can be added at online check-in (For charter - 14 days before departure)
Loyalty Points No

Jet2.com (Airline ID: 15)

You can find out more information by visiting Jet2's Baggage Policy

Feature Details
Hand Luggage 10kg - 56cm x 45cm x 25cm
Hold Luggage 22kg
Small Underseat Item Yes
Ski Carriage Weight 22kg
Infant Allowance No
Infant Equipment Pushchair/car seat/travel cot allowed in hold for free. Pushchairs can be taken to the plane - max 10kg total
Weight Allowance Sharing Yes - as long as no one bag is over 32kg
Hold Luggage Split No
Ski Boots Rules Hand or hold luggage, as long as not an additional bag
Ski Bag Only No
Extra Weight Charges £12 per kg at airport
Extra Bags Yes - can be added at online check-in
Extra Legroom Yes - can be added at online check-in
Seat Selection Yes - can be added at online check-in
Extra Ski Carriage Yes - can be added at online check-in
Loyalty Points No

Ryanair (Airline ID: 25)

You can find out more information by visiting Ryanair's Baggage Policy

Feature Details
Hand Luggage Unlimited Weight - 40cm x 20cm x 25cm (under seat in front of you). Large cabin bags can be added online for additional price
Hold Luggage 20kg
Small Underseat Item Yes
Ski Carriage Weight 20kg
Infant Allowance Baby cabin bag of 5kg (45cm x 35cm x 20cm)
Infant Equipment Pushchair, car seat, booster seat, or travel cot - one item can be checked in for free
Weight Allowance Sharing Yes - as long as no one bag is over 32kg
Hold Luggage Split Yes
Ski Boots Rules Hand or hold luggage, as long as not more than 10kg and the bag must fit in the seat in front of you
Ski Bag Only No
Extra Weight Charges Yes - add at check-in, price variable
Extra Bags Yes - add at check-in, price variable
Extra Legroom Yes - add at check-in, price variable
Seat Selection Yes - add at check-in, price variable
Extra Ski Carriage Yes - add at check-in, price variable
Loyalty Points No

Titan (Airline ID: 31)

You can find out more information by visiting Titan's Baggage Policy

Feature Details
Hand Luggage 5kg - 56cm x 45cm x 25cm
Hold Luggage 20kg
Small Underseat Item No
Ski Carriage Weight 18kg
Infant Allowance 10kg hold
Infant Equipment Collapsible pushchairs, car seats, travel cots free of charge on flights as hold luggage. Must be placed in hold (can be taken to aircraft door)
Weight Allowance Sharing Yes - as long as no one bag is over 32kg
Hold Luggage Split No
Ski Boots Rules Hand or hold luggage, as long as not an additional bag
Ski Bag Only No
Extra Weight Charges Subject to availability at check-in
Extra Bags Subject to availability at check-in
Extra Legroom Allocated at check-in
Seat Selection Allocated at check-in
Extra Ski Carriage Subject to availability at check-in
Loyalty Points N/A

Skiworld Charter (operated by CityFlyer) (Airline ID: 56)

Feature Details
Hand Luggage 23kg - 56cm x 45cm x 25cm
Hold Luggage 23kg - 90cm x 75cm x 43cm
Small Underseat Item Yes
Ski Carriage Weight 23kg
Infant Allowance Extra bag for infant as part of adult's 23kg allowance
Infant Equipment Buggy and car seat, can be taken to aircraft door
Weight Allowance Sharing Yes - as long as no one bag is over 32kg
Hold Luggage Split No
Ski Boots Rules Hand or hold luggage, as long as not an additional bag
Ski Bag Only No
Extra Weight Charges £65 per overweight bag
Extra Bags Yes - can be added at check-in
Extra Legroom Can pre-book up until the Tuesday before departure at https://bookings.skytrail.com/Account/Login
Seat Selection Can pre-book up until the Tuesday before departure at https://bookings.skytrail.com/Account/Login
Extra Ski Carriage Additional charge, cannot be interchanged with hold
Loyalty Points No - you cannot use Avios points or BA memberships


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Cityflyer Charter Flights

Note: As we mostly use chartered flights, "Skiworld" often does not appear on airport website arrival/departure pages, flight tracker websites or on airport departure boards. Please consult your Skiworld travel itinerary documents where your specific airline name and flight number is clearly displayed, which you can then use to check the status of your flight(s)

To help with your preparations, please see the following information regarding your Skiworld charter flight with Cityflyer - British Airways.

Flight Numbers

  • BA8622/23 LGW-GNB (Sundays)
  • BA8628/29 LGW-GNB (Saturdays)

Seat Booking & Check In

Baggage

  • Twilight bag drop available 1800-2100 day before departure at any BA desk
  • Ski carriage subject to availability after allocation is filled; booking/payment at check-in only
  • Ski boots can be taken on board as hand luggage as long as they fit the required dimensions for cabin bags and are in a bag. See https://www.skiworld.co.uk/customer-services/holiday-info/travel-options

Important Charter Flight Information

  • These are Skiworld-chartered flights operated by (BA Cityflyer). They are not regular BA services
  • Different baggage rules apply - refer to Skiworld documentation
  • Flights may not appear on BA or airport websites
  • Avios points cannot be collected or redeemed

Avalanche Rescue Backpacks

British Airways give automatic ‘operator approval’ for each passenger to carry one avalanche rescue pack containing cartridges of compressed gas* (IATA Division 2.2 non-flammable, non-toxic gas) subject to the following conditions;

  • You can only take one rescue pack per person containing cartridges which must remain in the device.
  • Spare cartridges are NOT permitted.
  • The airbags within the rescue pack must be fitted with pressure relief valves.
  • The device may be equipped with pyrotechnic trigger mechanism containing no more than 200mg net explosive of per IATA Division 1.4S (no significant hazard).
  • You must pack it in a way that ensures it cannot be accidentally activated.
  • This item should travel in your checked baggage as some airports do not allow them in the cabin.
  • For your convenience, you must pack a copy of this page with the device to identify that you have our ‘operator approval’ to carry the rescue pack.
  • You do NOT need to contact the airline or inform staff at the airport that you are carrying this item.

Self-Drive Ski Holidays

What are self-drive ski holidays?

Our self-drive ski holidays allow you to drive from the UK to your chosen resort in France. Our prices includes your accommodation and Eurotunnel tickets. Ferry crossing are also available on request. You'll find information on our self-drive packages and see current prices on our ski holiday self-drive packages page.

How does the Eurotunnel work?

We'll pre-book your Eurotunnel tickets for you from Folkstone to Calias. To do this you'll need to let us know your outbound and inbound dates, number of people, vehicle type and registration, as well as your preferred times. Once you arrive in Folkstone you should check-in using your passport and reference number. The check-in closes 30 minutes before departure. You will then get a lane hanger for your vehicle and your crossing time takes around 35 minutes.

How do the ferries work?

We'll pre-book your ferry tickets for you from Dover to Calias with P&O. To do this you'll need to let us know your outbound and inbound dates, number of people, vehicle type and registration, as well as your preferred times. Once you arrive in Dover you should check-in using your passport and reference number. The check-in closes 45 minutes before departure. You will then get a lane hanger for your vehicle and your crossing time takes around 90 minutes.

Do I have to travel on the Eurotunnel or Ferry on a particular day?

No, Eurotunel and Ferry crossing can be booked on any day during the week giving you the flexibility to travel to the Alps as you like. Eurotunnel and Ferry times are however fixed so please select the time and date most appropriate to your journey at the time of booking.

What vehicles are allowed?

For Eurotunnel:
All cars and vans are allowed on the Eurotunnel and can take a maximum of 9 passengers per vehicle (Children and infants count as individual passengers). If the vehicle is over 1.85m in height, high space must be reserved.
Vehicles fitted with an LPG or CNG tank cannot be accepted for transport by Eurotunnel.
If your car exceeds these limits you can request a quote for a larger vehicle from our ski gurus on 0330 102 8004.

For Ferries:
Cars must not exceed 6m in length and 1.80m in height and can take a maximum of 9 passengers per vehicle (Children and infants count as individual passengers).

If your car exceeds these limits you can request a quote for a larger vehicle from our ski gurus on 0330 102 8004.

Are Self-Drive holidays bookable online?

No, self-drive holidays are not bookable online so please speak to our ski gurus on 0330 102 8004.

Are there tolls in France?

Yes there are tolls which are payable on most French motorways. This will cost approx €80 each way from Calais to the French Alps. These can also be pre-booked through www.saneftolling.co.uk.

Will I be able to park at the resort?

Parking is available at most self-catered apartments & hotels and will be available on request. Some chalets in our programme may also have parking (limited) available on request. Alternatively all resorts have local public parking facilities which can be found directly on resort own webpages.

Do I need snowtires or chains?

In France when driving on mountain roads chains are required. It is also required to have a warning triangle and reflective jacket. Visit theaa.com for more details on driving in France.

What are the driving times from Calais to the French Alps?

These vary slightly between resorts but is approx 8-10 hours. Visit our self-drive to learn more.

When can I check-in if I'm self-driving?

If you are self-driving or making your own way to resort is is important that you advise of your arrival time and ensure that we have a telephone number for you. Please ensure that you log on to MMB where you can find information on the location of your accommodation and parking in resort.

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Environmental Considerations

Part of the way Skiworld reduces its use of valuable paper resources is by paperless ticketing. The vast majority of our flights are paperless. Simply produce your e-itinerary or booking reference at the check-in desk along with your passport and you will receive your boarding pass.

Carbon Off-Setting

We also offer you the opportunity to compensate for the emissions caused by your flight. For more information and to make your flight carbon neutral please see our Climate Care page.

European Travel Options

Flights

We offer flights from a range of UK airports:

We can sometimes also offer flights on request from other UK airports. Please call for details. Supplements may apply and flights are subject to coinciding with transfer times in resort. Please note that flights which are not part of our standard package will not be shown on our website.

Pre-Book Seats

We want to be together - If you want to sit alongside your friends or family on your flight and get stuck into a game of cards just ask! Pre-booking your seats means that the airline will pre-allocate your seats so all those in your party who pre-book will be seated together.  We cannot guarantee pre-bookable seats, this service is only available with selected airlines, and can only be booked online once you have your flight information. Please ask our Ski Specialists for more information at time of booking if you are interested in pre-booking seats.

Shared Transfers

If you are flying to Grenoble or Friedrichshafen and taking a Skiworld shared transfer you will be met by a Skiworld Representative who will show you to your transfer coach to resort.

Private Transfers

Private transfers are also available should you and your group prefer to travel with more flexibility and comfort.

Booking a private transfer is as simple as 1-2-3...

Our private transfers are operated by trusted trade partners with years of experience in ski resort/airport transfers. After arriving at your destination airport and collecting your luggage, you will find your driver in the arrivals hall, holding a sign with your name on. Then just sit back, relax and enjoy the comfort of your private door to door transfer. On the return journey, the pickup time is tailored to your flight time, so no early departures or wasted time at the airport.

Guide Prices

Self Drive

The comfort of your own car

We offer self-drive ski holiday packages where you can travel in your own time, at your own convenience and in the comfort of your own car. We provide you with directions to your accommodation along with contact telephone numbers in resort. All we ask is that you arrive at your accommodation and depart on the same day as our flights. 

Travel Only

If you have your own accommodation booked we can sometimes offer return flight and/or transfer seats at extremely competitive prices. Prices are on a request basis and subject to availability. Please call for details.


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USA and Canada Travel Options

Flights

Our North American scheduled flights are usually operated by the following airlines. Please click their logos to  visit their individual websites in order to find out what you can expect when you book in their range of travel classes. Skiworld are able to book your seats in any travel class, subject to the airline's availability and any supplemental costs which may apply.

Air Canada

American Airlines

British Airways

United Airlines

Security

Recent events have led to security at all major airports being increased. This will add to your journey time so please ensure you leave plenty of time to clear check-in, customs, immigration and security. We strongly advise you check recommended check-in times with the airline you are travelling with.

Visa Waiver Programme

ESTA (USA)

Effective 12th January 2009, all passengers travelling to the United States without a US visa under the terms of the visa waiver programme must obtain pre-authorisation via the Electronic System for Travel Authorisation (ESTA). Applications can be submitted at any time but no later than 72 hours prior to travel. Failure to do so could result in you being refused boarding and travel. Authorisation is valid for 2 years. For more information and to complete the form go to esta.cbp.dhs.gov/esta/

Advanced Passenger Information Service (APIS)

In light of the heightened security on international flights to USA and Canada, you are required to provide specific information before you can enter the US or Canada. This would normally be done at the check-in desk but you can avoid this by entering the required APIS data via the appropriate airline’s online check-in service. The information required varies slightly but will generally include:
• Passport number
• Country which issued the passport
• Given name as appears on the passport (which must match the reservation)
• Last name
• Gender
• Date of birth
• Nationality
• Country of residence
• Destination address in the US

eTA (Canada)

As of March 2016 travellers to Canada will need an eTA (Electronic Travel Authorisation) before they board a flight to Canada. The eTA is an entry requirement for foreign nationals travelling to Canada by air in the visa waiver programme. The requirement will allow Canadian authorities to screen travellers before they arrive. The authorisation is electronically linked to your passport and is valid for 5 years or until your passport expires.

Applying is a simple and quick online process and costs $7 CAD. In order to apply you will need a valid passport, a credit card and an email address. The application form is available on the government of Canada website - canada.ca.

British Airways

British Airways Appointed Operator

All British Airways customers are required to provide advance passenger information prior to travel to the United States. Please go to BA.com and click on ‘Manage my Booking’. Enter your BA locator which can be found on your itinerary along with the surname of the lead passenger. Then go to the section marked ‘Advance Passenger Information’ and complete the details required. Failure to do so could mean boarding is denied by the airline.

Pre-Booking Of Seats On USA and Canada Scheduled Flights

On most occasions we are unable to pre-book or select a specific seat for you. Only on occasion at the time of booking can this be done. There are a limited number of seats released for pre-reservation by the airline before check-in. Please note that pre-reserved seats are not guaranteed and subject to cancellation or amendment at the airlines discretion. Please also note that bulk head and emergency exit seats cannot be pre-reserved. These are only available at the time of check in and at the airport only.

UK Airport Transfers

  • London Gatwick
  • Birmingham
  • Manchester
  • Bristol
  • London Heathrow
  • Luton
  • Edinburgh
  • Stansted
  • Newcastle
  1. Give us a call on 0330 102 8004 and we'll tailor-make your quote over the phone
  2. Book your private transfer with us by paying the relevant supplements. Choose your own pick-up time when booking if you prefer
  3. Enjoy private transportation for you and your party to and from your ski resort
  • Private Transfer - No-wait door to door service
    Guide Price £455.00
  • Private Travel in an Electric or Hybrid vehicle
    Guide Price £555.00
  • Luxury Car Transfer - Extra comfort in a luxury vehicle
    Guide Price £630.00
  • Private Coach Transfer - For larger group travel
    Please be aware that baby seats and booster seats are not a legal requirement. Please contact us before booking for more information.
    Guide Price £1,800.00
  • Luxury Minibus Transfer - Extra comfort in a luxury minivan
    Guide Price £1,890.00
The example itineraries above are subject to change and availability. The prices shown are as a guide only. Actual costs will be calculated based on the specific holiday requirements and quoted as supplements, taking into account the cost of a standard shared transfer. The images shown are representative vehicles only.

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