Contact Us
Our availability is live and up to date however, please do not hesitate to contact us for information on skiing, resorts, travel and to book your holiday.
We have a trained and keen team of Ski Specialists looking forward to hearing from you!
Office Opening Hours
Monday, Thursday & Friday
09:00 - 17:30
Tuesday & Wednesday
09:00 - 16:30
Weekend & Bank Holidays
CLOSED
In a world where more and more travel companies are replacing people with ai chatbots and automated responses, Skiworld continue to believe that our holidays all hinge on one important factor - our great people. That commitment starts long before your holiday begins, with a recruitment process that remains firmly human-led, from personally screening every applicant to conducting interviews and selecting the people who will represent our brand both at our head office and in the mountains.
When you contact Skiworld, you'll speak to a real member of our UK-based team at our London head office, whether you're booking your ski holiday, making changes, or simply have a question for our team of Ski Specialists. Once you're in the mountains, that personal service continues. Our resort teams meet all our chalet guests at the airport, are available by phone throughout your holiday, and can be found face-to-face in each of our ten snow-sure chalet resorts.
From the moment you enquire to the moment you step back through your front door, expert help from a real Skiworld ski holiday expert is never more than a phone call away.
Holiday Information
By Phone: For any holiday information or to book over the phone, please call: 0330 102 8004 and follow the prompts to select the appropriate department.
By Email: To help us respond to your email as quickly as possible, please select from the following email addresses:
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Sales Enquiries: sales@skiworld.co.uk
Looking to book your next ski holiday? Give us a call or use our enquiry form here...
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Pre-departure Enquiries: admin@skiworld.co.uk
Already booked and have a question about your holiday or need to make a change to your booking?
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Customer Services: customers@skiworld.co.uk (Monday - Friday 9 am - 5.30 pm. Max email size 5mb)
Returned from your holiday and have a query or would like to give us some feedback?
(Please add the domain '@skiworld.co.uk' to your safe senders list to ensure you receive our responses)
Live Chat
Press Contact
For media enquiries please contact us on the following number, or visit our press centre for more information.
Customer Feedback?
Have you been on a Skiworld holiday and would like to give feedback? We would love to hear your comments and suggestions via our guest feedback form.
Working For Us
If you would like to work for Skiworld please see our recruitment pages.
Our Address
Skiworld
14 Turnham Green Terrace Mews
London
W4 1QU
Company Registration Details
Registration number: 2874579
Place of registration: Cardiff
Registered office: 14 Turnham Green Terrace Mews, London, W4 1QU