Covid-19 (Coronavirus) Ski Holiday FAQs | Skiworld
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This page was last updated on: 16th May 2022.

Before you go on your holiday, you’ll need to ensure that you comply with entry requirements for the country you’re travelling to (and transiting, if applicable) and for when you return to the UK. You may need to show proof of your vaccination status and fill in forms, so please read everything carefully. 

Please remember it is a condition of our Booking Contract that you have valid travel insurance and that it is taken out at the time of booking. We would strongly recommend that you take out travel insurance that offers additional Coronavirus cover, to include for cancellation in advance of travel.

You may also find the information on the ABTA website useful: https://www.abta.com/news/coronavirus-outbreak

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Covid-19 FAQs

Changes and Cancellations

What if Skiworld cancels my holiday?

If you have booked a package holiday with us, we will be in touch to discuss your options which will include an alternative holiday (subject to availability) or a full refund.

If you have booked through a travel agent you will need to contact them to discuss your options.

I am due to go on holiday soon. Can I get a refund if I cancel my holiday?

Until you hear from us, it is safe to assume we will be operating your ski trip. If you decide to cancel your booking, we will not be able to offer a refund on your holiday or added extras and our usual cancellation terms apply. You can read them here.

If we subsequently make the decision to suspend your holiday to a given destination and you cancelled before we took that action, we will not offer a refund retrospectively. You should therefore ensure that you have adequate travel insurance and seek to recover cancellation charges from your insurer where possible.

Testing

What pre-departure tests do I need?

To find the tests required for entry into your destination , follow this link to the FCDO website and enter your destination country.

We also have tabs for specific countries at the top of this page, giving information on the entry requirements.

Entry Requirements for the UK

It is important to check the requirements for returning to the UK before you travel.

For more information on the devolved nations please visit:

Regulations & Entry Requirements

How will the government’s policies affect my ski trip?

To see the latest updates from the UK government and those of your destination country, follow this link to the FCDO website.

Please also see the tabs at the top of this page for an overview of each countries entry requirements.

We recommend you carefully read any emails we send you as these may contain information to complete before departure - without which you may be denied boarding or refused access to facilities and/or accommodation.

If you trip is affected by any of the circumstances outlined in Our Commitment to You, we will be in contact with you. If this happens, we will contact those who are due to travel first, so please bear with us as we could be very busy.

Do I need to be vaccinated against COVID-19 in order to go on holiday?

Some carriers and destinations are only letting people travel or enter if they can prove they are fully vaccinated and some destinations require those not vaccinated to quarantine on arrival.

We are still travelling to destinations that require you to quarantine on arrival unless you can show you are fully vaccinated so that those who are vaccinated can still travel there.

Will I need a ‘Vaccine Passport’ or proof that I have had both my COVID-19 vaccinations to travel?

To see the latest updates regarding entry requirements of your destination country, follow this link to the FCDO website.

Please also see the tabs at the top of this page for an overview of each countries entry requirements.

Please be aware that it is your responsibility to ensure that you are able to show your Vaccine Passport and prove that you are fully vaccinated. If, for whatever reason you are unable to do so, we are not responsible for any of the costs incurred and Skiworld will not be able to refund you for the cost of the holiday, should you be unable to travel.

What happens if my destination requires me to quarantine on arrival?

If you are fully vaccinated and your destination asks you to quarantine on arrival, we will not take you there. You can either change your booking fee free or receive a full refund.

We are still travelling to destinations that require you to quarantine on arrival unless you can show you are fully vaccinated so that those who are vaccinated can still travel there.

What are the entry requirements of my holiday destination?

The most up to date entry requirements for each country can be seen on the FDCO website. Follow this link  and enter the country name. 

We also have specific country requirements on the tabs at the top of this page.

Covid safety

What measures will be in place to keep me safe in my accommodation and resort?

Staff vaccination and testing
We ensure all our team are double vaccinated, temperature check regularly and have access to and use lateral flow tests. They will follow local guidelines in all aspects of COVID safety.

Cleaning in Chalets
There will be a deep clean on changeover days which includes a thorough ventilation of the property and touch points throughout disinfected.   Chalets will be regularly ventilated and cleaned. Hand sanitizers provided throughout.

Mask Wearing
Whilst it is not currently a legal requirement, there will be masks available for staff to wear in the chalets and our team will discuss this with guests when they arrive.

What if I get Covid

What happens if I get COVID-19 before I travel or I’ve been asked to isolate and so can’t travel?

Please read the section Our Commitment to You for details and our Booking Contract terms and conditions. Please note that  your insurers may require proof of your status. Depending on when this happens, cancellation charges may apply so you need to make sure that you have adequate travel insurance in place from when you book to cover you if you have to cancel your holiday, if there are fees or costs applicable or to cover you if you fall ill whilst you are away.

What happens if feel unwell or develop COVID-19 symptoms whilst I am on holiday?

If you feel unwell, you should stay in your room and report your symptoms immediately to the accommodation management. It may be also important that you take a lateral flow test or PCR test as soon as possible in order to determine if your illness is in fact COVID-19. You will be required to follow special local procedures which are likely to differ resort to resort. Our team in resort or in the UK will be on hand to assist you.

If you test positive in your holiday destination before you are due to return home, you need to inform your insurance company straight away. This is why it is imperative that you make sure that your policy covers you for precisely this circumstance.

 What happens if I test positive on arrival to my destination?

You may be required to self-isolate in a medical facility or in your bedroom until your results come back negative. You must ensure that your travel insurance covers you for this and any medical costs associated with treatment for COVID.


Whilst we do our very best to keep these pages up to date, information is changing and it is imperative you follow the links we have provided and check the government and official websites.

For the most up to date information, please visit the FCDO website.

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Requirements for France

Please remember it is a condition of our Booking Contract that you have valid travel insurance and that it is taken out at the time of booking. We would strongly recommend that you take out travel insurance that offers additional Coronavirus cover, to include for cancellation in advance of travel.

Testing & Information To Complete Before Departure

For full and additional information on entry into France, please follow this link to the FCDO website. 

Further information can be found on the French Government’s website (in French) and the French Embassy in the UK’s website (in English).

Make sure you have printed off your final itinerary showing your destination resort and accommodation. Border authorities in all countries may be checking this (particularly if you are arriving in Switzerland, Germany (Munich or Friedrichshafen) and transiting to Austria or France.

Pass Sanitaire & Pass Vaccinal

Follow this link to the FCDO website, and navigate to the 'Public spaces and services' for full information.

If You Are Travelling to France via Switzerland

For full and information on entry into Switzerland, please follow this link to the FCDO website.

For full and additional information on entry into France, please follow this link to the FCDO website.

Mask Wearing

You must ensure you follow any rules and guidelines on mask wearing throughout your journey to and from resort, and during your stay.

For details on masks follow this link to the FCDO website.


Entry Requirements for the UK

Testing and Documents Needed When Travelling to the UK

It is important to check the requirements for returning to the UK before you travel.

For more information on the devolved nations please visit:


Additional Information

Check Your Passport’s Validity

If you are travelling to Europe you must check there is enough time left on your passport. You need to have six months from the return date of your trip left on your passport, and it must be less than 10 years old. Visitors to the US and Canada must have an ETA or ESTA approved before travel.

For more travel guidance on travel abroad from England during coronavirus, follow this link to the FCDO website.

Travel Insurance

It is essential you have adequate travel insurance for your trip, to cover all COVID eventualities, and is a condition of booking, as per our booking contract.



Whilst we do our very best to keep these pages up to date, information is changing so quickly that it is imperative you follow the links we have provided and check the government and official websites.

For the most up to date information, please visit the FCDO website.

BACK TO TRAVEL WITH CONFIDENCE HUB

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Requirements for Austria

Please remember it is a condition of our Booking Contract that you have valid travel insurance and that it is taken out at the time of booking. We would strongly recommend that you take out travel insurance that offers additional Coronavirus cover, to include for cancellation in advance of travel.

Testing & Information To Complete Before Departure

Please check the FCDO advice for the most up-to-date information on travel to Austria. 

For Information from the Austrian Tourist Office on regulations during your stay, follow this link.

Covid Pass

Regional COVID measures vary. Check regional rules before you travelRead full official details of Austria’s COVID measures.

For full and additional information on entry into Austria, please follow this link to the FCDO website.

If you are travelling to Austria via Germany

For information on entry into Germany, please follow this link to the FCDO website. For more information on transiting through Germany please follow this link and navigate to the 'When is transit through Germany permitted?' section. 

Mask Wearing

You must ensure you follow any rules and guidelines on mask wearing throughout your journey to and from resort, and during your stay.

For details on masks follow this link to the FCDO website.


Entry Requirements for the UK

Testing and Documents Needed When Travelling to the UK

It is important to check the requirements for returning to the UK before you travel.

For more information on the devolved nations please visit:


Additional Information

Check Your Passport’s Validity

If you are travelling to Europe you must check there is enough time left on your passport. You need to have six months from the return date of your trip left on your passport, and it must be less than 10 years old. Visitors to the US and Canada must have an ETA or ESTA approved before travel.

For more travel guidance on travel abroad from England during coronavirus, follow this link to the FCDO website.

Travel Insurance

It is essential you have adequate travel insurance for your trip, to cover all COVID eventualities, and is a condition of booking, as per our booking contract.



Whilst we do our very best to keep these pages up to date, information is changing so quickly that it is imperative you follow the links we have provided and check the government and official websites.

For the most up to date information, please visit the FCDO website.

BACK TO TRAVEL WITH CONFIDENCE HUB

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Requirements for Italy

Please remember it is a condition of our Booking Contract that you have valid travel insurance and that it is taken out at the time of booking. We would strongly recommend that you take out travel insurance that offers additional Coronavirus cover, to include for cancellation in advance of travel.

Testing & Information To Complete Before Departure

For full and additional information on entry into Italy, please follow this link to the FCDO website.

Make sure you have printed off your final itinerary showing your destination resort and accommodation. Border authorities in all countries may be checking this (particularly if you are arriving in Switzerland, Germany (Munich or Friedrichshafen) and transiting to Austria or France.

Covid Pass - Green Pass

Follow this link to the FCDO website for full details of the COVID pass.

For information on the local requirements follow this link to the FCDO website.

You should download and print off at least one copy of your covid pass as a paper copy, and carry this with you at all times.

For full and additional information on entry into Italy, please follow this link to the FCDO website.

Mask Wearing

You must ensure you follow any rules and guidelines on mask wearing throughout your journey to and from resort, and during your stay.

For details on masks follow this link to the FCDO website.


Entry Requirements for the UK

Testing and Documents Needed When Travelling to the UK

It is important to check the requirements for returning to the UK before you travel.

For more information on the devolved nations please visit:


Additional Information

Updated Laws

New Italian law that will be in full effect from 1st January 2022-

  • Don’t Drink and Ski. Checks can be carried, fines between 250 and 1000 euros.
  • Compulsory Liability Insurance for downhill skiing and snowboarding (can be purchased with the lift pass). Fines between 100 to 150 euros.
  • Compulsory Helmet must be used by minors of 18 years old (except for cross country skiing). Fines between 100 to 150 euros
  • Off-piste skiing, ski touring and hiking activities
  • ARVA device shovel and probe must be carried when going of piste. Fines between 100 to 150 euros

New Italian law more in details:

  • Don’t Drink & Ski- Article 31 states that: “it is prohibited to ski while intoxicated as a result of the use of alcoholic beverages and toxicological substances”. Therefore “non-invasive quality checks or tests including through portable devices” can be carried out and, in the event of a positive result, the assessment can be carried out at the nearest police office or command. Fines range from 250 to 1000 euros.
  • Introduction of Compulsory Liability Insurance for downhill skiing and snowboarding- Article 30 states that all users of alpine ski slopes must have a compulsory insurance “which covers one’s civil liability for damage of third parties”. Users can have their own liability insurance, otherwise lift companies might have one available to purchase with the lift pass (even on a daily basis). In the absence of the insurance the fines range from 100 to 150 euros in addition to the withdrawal of the ski pass.
  • Compulsory Helmet for Minors of 18 years old (except for cross country skiing)- The age for which use of helmets is compulsory for skiing, snowboarding, telemarking and sledding as indicated by Article 17 is raised from 14 to 18 years of age. Fines from 100 to 150 euros.
  • Off-piste skiing, ski touring and hiking activities- Article 26 has been updated adding hiking activities to off-piste skiing and ski mountaineering (even with snowshoes only) and, in addition to “the appropriate electronic reporting and search systems”, shovel and probe have been added among the objects that must be carried off-piste. Fines range from 100 to 150 euros.

Check Your Passport’s Validity

If you are travelling to Europe you must check there is enough time left on your passport. You need to have six months from the return date of your trip left on your passport, and it must be less than 10 years old. Visitors to the US and Canada must have an ETA or ESTA approved before travel.

For more travel guidance on travel abroad from England during coronavirus, follow this link to the FCDO website.

Travel Insurance

It is essential you have adequate travel insurance for your trip, to cover all COVID eventualities, and is a condition of booking, as per our booking contract.



Whilst we do our very best to keep these pages up to date, information is changing so quickly that it is imperative you follow the links we have provided and check the government and official websites.

For the most up to date information, please visit the FCDO website.

BACK TO TRAVEL WITH CONFIDENCE HUB

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Requirements for Canada

Please remember it is a condition of our Booking Contract that you have valid travel insurance and that it is taken out at the time of booking. We would strongly recommend that you take out travel insurance that offers additional Coronavirus cover, to include for cancellation in advance of travel.

Testing & Information To Complete Before Departure

Entry into Canada and exit from Canada depends on your vaccination status and whether you have the right to do so e.g. as a Canadian national.

For full information on entry into Canada, please follow this link to the FCDO website

Follow this link for information for Vaccinated travellers from the Canadian government website.

NHS App - Covid Pass

Follow this link to the FCDO website for full details of the COVID pass.

You should download and print off at least one copy of your covid pass as a paper copy, and carry this with you at all times.

For full and additional information on entry into Canada, please follow this link to the FCDO website.

Mask Wearing

You must ensure you follow any rules and guidelines on mask wearing throughout your journey to and from resort, and during your stay.

For details on masks follow this link to the FCDO website.


Entry Requirements for the UK

Testing and Documents Needed When Travelling to the UK

It is important to check the requirements for returning to the UK before you travel.

For more information on the devolved nations please visit:


Additional Information

Check Your Passport’s Validity

If you are travelling to Europe you must check there is enough time left on your passport. You need to have six months from the return date of your trip left on your passport, and it must be less than 10 years old. Visitors to the US and Canada must have an ETA or ESTA approved before travel.

For more travel guidance on travel abroad from England during coronavirus, follow this link to the FCDO website.

Travel Insurance

It is essential you have adequate travel insurance for your trip, to cover all COVID eventualities, and is a condition of booking, as per our booking contract.



Whilst we do our very best to keep these pages up to date, information is changing so quickly that it is imperative you follow the links we have provided and check the government and official websites.

For the most up to date information, please visit the FCDO website.

BACK TO TRAVEL WITH CONFIDENCE HUB

TRAVEL WITH CONFIDENCE HUB  

Requirements for the USA

Please remember it is a condition of our Booking Contract that you have valid travel insurance and that it is taken out at the time of booking. We would strongly recommend that you take out travel insurance that offers additional Coronavirus cover, to include for cancellation in advance of travel.

Testing & Information To Complete Before Departure

Entry into the USA and exit from the USA depends on your vaccination status:

For full information on entry into the USA, please follow this link to the FCDO website. 

NHS App - Covid Pass

Follow this link to the FCDO website for full details of the COVID pass.

You should download and print off at least one copy of your covid pass as a paper copy, and carry this with you at all times.

For full and additional information on entry into the USA, please follow this link to the FCDO website.

Mask Wearing

You must ensure you follow any rules and guidelines on mask wearing throughout your journey to and from resort, and during your stay.

For details on masks follow this link to the FCDO website.


Entry Requirements for the UK

Testing and Documents Needed When Travelling to the UK

It is important to check the requirements for returning to the UK before you travel.

For more information on the devolved nations please visit:


Additional Information

Check Your Passport’s Validity

If you are travelling to Europe you must check there is enough time left on your passport. You need to have six months from the return date of your trip left on your passport, and it must be less than 10 years old. Visitors to the US and Canada must have an ETA or ESTA approved before travel.

For more travel guidance on travel abroad from England during coronavirus, follow this link to the FCDO website.

Travel Insurance

It is essential you have adequate travel insurance for your trip, to cover all COVID eventualities, and is a condition of booking, as per our booking contract.