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North America: Flight Information

Air Canada

City Stop-Overs

For flights to Vancouver and Calgary one stop-over is permitted at St Johns, Halifax, Montreal, Toronto, Ottawa or Edmonton. Flight supplement may apply.

Economy Class  

  •     A personal 8.9" touch-screen TV* (9" on Boeing 787-8 aircraft)
  •     Hundreds of hours of top-rated entertainment
  •     A complimentary hot meal accompanied by a selection of wines and spirits
  •     In-seat power for your laptop
  •     Single-pin audio jack for your own headset or free headphones – yours to keep after the flight
  •     A USB port for charging
  •     An adjustable, foldable headrest, as well as a comfortable pillow and blanket
  •     Ambient mood lighting to ease jet lag and individual reading light
  •     A complimentary copy of our award-winning enRoute magazine
  •     Convenient duty-free shopping

International Business Class

  •     203.2 cm (6' 7") long in lie-flat mode
  •     53 cm (21") wide
  •     Adjustable pneumatic cushion allowing for customizable comfort
  •     Pneumatic, adjustable headrest with head and neck massage
  •     Lumbar support and massage function
  •     Large slide-away table
  •     State-of-the-art entertainment system with a 45.72 cm (18") touch-screen
  •     A single-pin audio jack (if you wish to use your own headphones)
  •     Personal access to hundreds of hours of top-rated entertainment
  •     Individual power supply for your electronic devices
  •     A USB port for charging

American Airlines

City Stop-Overs

One free stop-over is permitted in each direction. One additional stop-over is permitted at selected US cities, subject to no backtracking on routes. Fees may apply.


  • 33-35” seat pitch
  • Personal video screens on most transatlantic services
  • Complimentary selection of meals (dietary requests must be advised at the
  • time of booking)
  • Complimentary soft drinks, juices and tea

Business Class

  • Wider, more comfortable reclining seat with 60” pitch
  • Access to Admirals Club lounges
  • Complimentary in-flight amenity kits
  • Personal video with 10 channel programming
  • Premium cabin duvet
  • Individual laptop power points
  • Personal satellite telephone
  • Choice of enhanced meal service and wines

British Airways

City Stop-Overs

Not permitted on direct services to Denver, Vancouver, Calgary and Montreal

World Traveller

  • Ergonomically designed seats
  • Adjustable headrest, lumbar support and recline
  • Generous free baggage allowance
  • Delicious meals and full bar service
  • Personal entertainment system with complimentary headphones
  • Family-friendly features and kids' activity packs

Club World

  • A spacious seat, which converts into a fully flat bed
  • Delicious food and drink options using fresh, local ingredients
  • Access to private lounges and luxurious spa treatments
  • Dedicated check-in desks and priority boarding
  • Your own space to stretch out in privacy
  • Comfy chair that converts into a 183cm (6ft) fully flat bed
  • Memory foam headrest and quilted blanket
  • Luxury amenity kit with Elemis skincare products and accessories
  • Power supply for laptops and other electronic devices


United Airlines

City Stop-Overs

One free stop-over permitted at New York and Denver. One additional

stop-over permitted for many US cities served by United Airlines. Supplement may apply.

United Economy

• 31” seat pitch

• Seat back video screens on most transatlantic services

• Complimentary pillows and blankets

• Selection of meals (dietary requests must be advised at the time of booking)

• Complimentary soft drinks, juices, tea and coffee

United Business

• Fully adjustable ergonomic seats

• Access to United Red Carpet and Star Alliance partner lounges

• Priority boarding and disembarkation

• Three course meal with complimentary selection of wines

• Personal video screen with nine channels, plus audio channels and noise reducing headsets

• Increased luggage allowance of 2 pieces of 32kgs maximum per piece

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