The high profile failure on 15th July of the travel company Lowcostholidays has caused many holiday makers to look again at the issue of financial protection.
The figures are big; Lowcost is said to have had 27,000 people in resort, 110,000 more with bookings and of all these it is reported that 77,000 are British holidaymakers 다운로드. 120 staff in the Crawley based UK office have lost their jobs.
Tales are emerging of holidaymakers in resort being asked to pay again for their hotels. Those who have paid but not yet travelled may only receive around £7 back from the £1000s they have paid in good faith for their much-anticipated holidays and may not be able to travel at all 다운로드.
The administrators Smith and Williamson and CMB Partners said that as well as stiff competition, Lowcostholidays were affected by uncertainty before and after the referendum and the fall in the value of the pound.
“The group experienced significant market headwinds in the run up to the EU referendum as holidaymakers delayed decisions 글립스. This was compounded by the leave vote itself and the subsequent fall in value of the pound,” said Finbarr O’Connell of Smith & Williamson.
“Regrettably, in these extraordinary conditions, the directors had no option but to place Lowcost Travelgroup Limited into administration.”
For many, a holiday is often one of the largest financial commitments of the year 위쳐3 dlc 다운로드. So just what should you look for to avoid finding yourself in the same situation as the unfortunate customers of the Lowcost Travelgroup Limited?
The long and short of it is that a package holiday offers the best form of financial (and other) protection BUT you need to check that the company you are booking through is a member of ABTA and/or are ATOL protected.
In 2013 Lowcost moved their operations to Palma Mallorca and it was therefore registered with the Balearic Island authorities and not covered by the UK ATOL scheme labview 2016.
ATOL stands for Air Travel Organisers License which is a UK government scheme run by the Civil Aviation Authority (CAA). It is designed to cover flight-based package holidays and protects around 20 million holidaymakers and travellers a year.
Companies with an ATOL have been checked by the CAA. If they go under you are protected; if you are on holiday when this happens ATOL makes sure you finish your break and get home as planned 대왕세종 다운로드. If you have not travelled, ATOL will make sure you get a full refund and in some cases you may be able to continue with the holiday you had booked. In short ATOL covers:
- Flight inclusive packages booked directly with a tour operator or through a travel agent
- Flights and accommodation and/or car hire booked at the same time or the next day with a travel company
- Flights booked with an ATOL travel company and you don’t get a valid ticket immediately
Companies that are ATOL protected will issue you immediately after you have paid with an ATOL certificate which you need to keep safe just in case. This is the proof that the holiday or flight that you have booked is protected.
ATOL does not cover all holidays so you are NOT protected if you book:
- Just a flight and you get your ticket straight away
- Just accommodation or car hire
- Or a holiday with no flights
For more information visit www.packpeaceofmind.co.uk or call 020 7453 6700
If you buy a land or sea based package (i.e 애플 앱 스토어 다운로드. rail or car hire) ATOL will not cover you financially so you need to check that the travel company you purchase through is a member of ABTA (Association of British Travel Agents). ABTA will cover packages and Flight Plus holidays.
ABTA is the UK’s largest travel association and members consist of both tour operators and travel agents 다운로드. Members abide by a code of conduct which helps ensure high standards and also provides recourse should your holiday arrangements go wrong. Importantly, if an ABTA company fails you are entitled to a refund if you are yet to travel and hotel and transport costs if you are abroad when it happens.
For more information visit www.abta.com
There is no doubt that ATOL and ABTA are the biggest and most well-known protection schemes but there are others 다운로드. In recent years alternative organisations and consortiums have been set up which allow smaller travel companies to provide the same level of protection to their customers
Protected Travel Services (PTS) was set up to provide travel trade solutions for smaller tour operators and agents. They offer their members payment facilities, back office systems and a number of other tools to help run their business, but most importantly manage a trust account keeping all customers money 100% protected 신서유기7 1화 다운로드.
For more information: www.protectedtravelservices.com
There is also The Travel Trust Association (TTA); they work in a very similar way to PTS. For the customer, they are another trusted travel network who guarantees 100% financial protection.
For more information: www.traveltrust.co.uk
For those booking flights on their own The International Air Transport Association (IATA) is the trade association for the world’s airlines, representing some 265 airlines or 83% of total air traffic. They support many areas of aviation activity and help formulate industry policy on critical aviation issues. IATA strives to maintain fair flight prices, ensuring that there isn’t price fixing. They also look at a number of different elements which effect customers such as baggage allowance and punctuality of journeys. They don’t offer any financial protection however.
For more information: www.iata.org
So, in many respects the UK package travel industry is unique in offering this level of protection in the event of a company failing. It simply falls to us, the travelling public, to make a few small checks to ensure the company we are travelling with is protected.
And bear in mind you may find prices cheaper with a non-bonded company…..but there is a good reason for that; your money may be at risk.